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As a business owner I only charged a restocking fee if it needed to be repackaged or sold as "open box". 20% is ridicuous, just another form of greed. If the product was super heavy and required special storage orsomething unforseen maybe... But he is just going to sell it to the next guy for the same retail price. What a crap vendor IMO, but op claimed fault in not reading ad 100%. So, I'm guessing both sides learned a lesson, case closed.
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