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Treat your SA with respect and tip him. I also tip the tech. The one thing you want to avoid is having any SA enter your mods into the computer. That data will be there forever. Do a search on the regional forum for good SA's. At my dealer all of the techs and SA's are driving BMW's with mods. They are all gearheads. The tip also doesnt hurt when it comes to them taking care of your car and not letting valet's drive it or wash it. my car stays in the tech's extra bay till I pick it up. Treat them well and they will treat you well. There are of course situations they probably can't help you with..... (i.e. your engine blows and BMW Corporate comes down and plugs into your ecu to find a flash was done). Then you likely are SOL.
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