Quote:
Originally Posted by Eric@PYSpeed.com
Hi Guys,
We worked it out with Tecnocraft. We know it's UPS's fault, but we just don't feel right that customer is taking the blame. PYSpeed and Tecnocraft both agreed to send Ben another complete ENVY equipped manifold replacement. It will be free of charge while PYSpeed and Tecnocraft deal matters with UPS so Ben won't have to wait too long for the UPS claim
Although you may want to install this part in your vehicle; we suggest just avoid all risk possible at this time. We wouldn't want any issues or problems arising from this unfortunate mishap on your car. We know each car is customer's prize possession.
And that's what PYSpeed and Tecnocraft believe what customer service is all about.
Eric =)
PYSpeed.com
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Great customer service Eric!
