Quote:
Originally Posted by Forged DST
Im glad you like them!  Guys remember we have been dealing with normal orders mixed with the delayed orders since we got here to clean this stuff up. We have gone from 160 back ordered set's to 11! We can finally say, with a breath of fresh air, no more snags! ..... NOW POST PICS!  |
Hello.
Please explain the bolded text above.
You have an opportunity here to repair a severely damaged corporate image.
Fulfilling back orders is great. I applaud all the hard work you have put in to make that happen.
But there is still more work to be done to repair 360 Forged's poor customer service record over the past year.
Please take the time (and state your case) on why we should have any confidence in the company going forward.
After everything that has happened, I think that is a fair request.
Please address this matter.
I look forward to your reply.
Thank You.