Quote:
Originally Posted by Hagasan41
What was so good about their customer service? Sounds like you placed an order, they processed it quickly and it was delivered without issue. To me they've simply done their job...
"Outstanding" customer service IMO is reserved for situations AFTER the company has cashed the check and the warranty expired. They deliver great service and take care of the customer in a reasonable manner. By no means is this directed towards Lux as I have been happy with my V4's so far...
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We were in contact with Jerez M3 both before and afterward to help him answer any questions
As well we have always worked with our customers whether it is 1 week after, 4 months or even 4 years after they purchase any product