[///M3THOD]

Whether or not any of this was resolved.. its seems that a thread like this is so damaging to company and their reputation amongst their target market segment, that it would be handled immediately and as discretely as possible.

I mean who else buys these parts besides us?? How could you allow your perception in the community to be completely undermined by lack of mediation actions.

I understand not being bullied into submission by a outspoken customer(not implying thats the OP's intent), but how much money has this thread cost these 2 companies(or 1).. particuarly ARKYM who hasn't even chimed in to defend themselves(regardless whether they have a leg to stand on)?

Who's running these businesses? I'd be gone in a second if this crap happened under my watch.