Quote:
Originally Posted by modkrazy
Quote:
Originally Posted by W12x
We got our previous vehicle from BMW North Houston, but since we live on the west side we usually take it to BMW Momentum West for service. And they always pull the 'vehicle not purchased from us' BS when you ask for a loaner.
The only time I was given a loaner (Toyota Avalon lol) was due to some AC issues during hot summer.
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That is the absolute worst dealership in Houston. STAY AWAY!
Their service department people are clueless idiots and have even less respect than they do knowledge about these cars. They will always fuck something up and blame it on you. I hope that dealership burns to the ground.
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I took my E92 to Momentum West for service earlier this week, seems like things are a little better now, and they got several Sonic Automotive logos around that weren't there before, not sure if there is a change of ownership.