If you want advanced replacement for a defective part it is common not only with car parts manufacturers but almost everything now that you will pay a deposit with the understanding that you will get refunded once the defective part is received. As far as being responsible for shipping, that seems to be 50/50 among manufacturers. I don't see any problem with the way LUX handled it. Your downtime is partly your own fault for throwing away the OEM lamps if you knew as soon as you connected the LUX that something wasn't right.
__________________
2016 Porsche Cayman GTS - Sapphire Blue / Black Full Leather Interior / Carrera S Wheels
|