View Single Post
      11-30-2010, 12:38 AM   #23
First Lieutenant

Drives: E92 M3
Join Date: Mar 2009
Location: CA

iTrader: (1)

Originally Posted by Special_K View Post
The rep from BMW NA just got back to me yesterday. He said after taking my case to the powers that be that BMW will not cover new rotors. I asked for the manager or supervisor's info so I could escalate but he was a bit rude and told me there is nothing more I can do. I know that is not the case (the reps are probably told to tell customers that to avoid escalations and finally concessions) but I am having my prepaid legal service through work handle this now. I wanted to discuss my issue with a manager before going this route as it will be far less costly for them to replace my rotors ($1200) vs. paying their council to handle the case.
Get some PF01 pads and burn through those rotors then take the car back and see what they say