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      02-10-2010, 09:20 PM   #25
GT3 Tim
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Drives: 2008 E90 M3
Join Date: Feb 2008
Location: Sacramento, CA

Posts: 1,893
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Quote:
Originally Posted by Eric@PYSpeed.com View Post
Hi Guys,

We worked it out with Tecnocraft. We know it's UPS's fault, but we just don't feel right that customer is taking the blame. PYSpeed and Tecnocraft both agreed to send Ben another complete ENVY equipped manifold replacement. It will be free of charge while PYSpeed and Tecnocraft deal matters with UPS so Ben won't have to wait too long for the UPS claim

Although you may want to install this part in your vehicle; we suggest just avoid all risk possible at this time. We wouldn't want any issues or problems arising from this unfortunate mishap on your car. We know each car is customer's prize possession.

And that's what PYSpeed and Tecnocraft believe what customer service is all about.

Eric =)
PYSpeed.com

....and that's why you guys rock!
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Tim (apparently likes "3" cars)
E90 M3 -- Current ride
2004 GT3 -- Sold
1997 M3/4 -- Sold
1995 M3 -- Sold
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