Put yourself in the mechanic's shoes.
They have standard diagnostics to detect issues.
An intermittent issue, as with ANY electrical component is difficult at best to solve, especially when the issue does not always occur.
I know most consumers cannot appreciate this and it is easy to get upset.
If you can't take the heat, avoid premium products.
However, your issue does sound like a loose cable connector. They will need to dismantle the dash to solve this one most likely.
As far as Lexus goes, how soon we forget the massive Toyota lawsuit regarding oil sludge, or the recent recall of millions of vehicles for safety issues. We need to step back at look at technology as it relates to cars as a whole and not focus on one company.
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2011 535i
2008 VW GTI
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