Originally Posted by autospiel
My ship docked in Charleston midday yesterday and was unloaded and gone by this morning. The '800' number still lists my car as 'in transit' even though it's probably at the VDC by now.
You're lucky, it says your car is in transit. When my car was at the port, the 800 number still said the car was waiting for transport. Meanwhile the ship unloaded and left the port. When the 800 number said it was at the VDC, the car was on a truck to the dealer.
So the 800 number info is behind in updates. Your dealer gets daily updates once the car is unloaded at the port.