Originally Posted by Gareth SA
In South Africa this system is working very well but some dealers are not informing their clients or linking the orders correctly
Click on the owners circle link and go to review vehicle order status
Enter your Surname and ID number and the order number
If the system is not working , the dealer needs to enter the order number into the quoting program called Focus , tick OTP signed and link the client's OTP (Offer to Purchase ) with the order number under Oasis order management (in the Focus program )
My order was not linked, until I told my dealer that I want to track the progress online... luckily they knew what to do, and I didn't have to explain anything to them.... they went to their PC and did the linking.
I'm now able to see the status of my order .... I was surprised to see all options I ordered(exterior colour, interior, package details, etc)... I had expected to see just a subset of the options.... I say well done to BMW SA, the site is working really well, and very useful indeed..... my current status is "On order".