Yeah, I've spoken with a few different SA's at NW BMW and they were all had dismissive attitudes. I honestly don't see how they move cars.
Take your money to Seattle or Bellevue. They'll treat you with respect even if you tell them you are just looking. They are much classier people all around.
2010 M3 | White/Black/Carbon | iForged | Nitto | Eibach | Encore Innovation | Vorsteiner | Revinora