Originally Posted by Kev
I am sorry that you are taking this as a "PUBLIC GAME". I can tell you that I am very serious about this and it is unfortunate that you are regarding this as a "game". I just want to find out when will I be getting my lip as it is now 10 days overdue. The tracking number that you gave me has not been updated for 3 full business days. Then, your email started bouncing this morning. If that doesn't make me feel concerned, I don't know what will.
I am working on this for you and pressing UPS to update their system. We always work out issues with customers. I can do whatever you would like, again please understand that we are the dealer here. According to UPS they will have everthing updated tonight.
Our website was in the progess of getting some updates, sorry about that Kevin. I didnt mean any negative influence, we can always be reached by phone. Let me get this sorted for you. Im sure you will be very happy when you get the lip. Let me know if that sounds good to you!