If you can't get there attention maybe contacting the CA. attorney generals office might be in order.
One should not have to spend all the time many of us have spent getting a rebate fulfilled.
Rebates for larger sums of money are ridiculous anyway, why can't they just give a discount.
I can't imagine very many people not following through on or just plain ignoring a rebate for a few hundred bucks as they might for a $3.00 rebate.
Industry figures show that 40 percent to 60 percent of rebates go unredeemed, however I suspect the percentage is substantially less than that on larger rebates.
Let us know how you make out-