Originally Posted by elp_jc
Indeed. I was referring to the 'extra' oil change the OP paid for buddy (and 15K miles AFTER the first oil change too). I'm correct that they shouldn't have reset the system when the customer pays for an extra oil change, no?
You are correct, I misunderstood you. That would be considered a "low mileage" oil service and should not be reset. If they did it would throw off the warranty intervals, but that is all correctable. A quick check of the warranty history would clear things up.