Originally Posted by mrtm2008
...but based on my business expereince, during most companies "growth spurts" there is a period of similar occurences, especially when demand exceeds anyones expectations.
I certainly believe this was the case with Iforged, as I heard many complaints about them years ago, but have not heard any recently. And BTW, I have nothing personal against 360 as I have never dealt with them - I do believe they experienced too much success too soon and simply could not handle all of the demand. Hopefully, they will step things up and avoid these problems in the future - communication is the key!