Originally Posted by nmulax
I went to BMW North Scottsdale once, and was disappointed to learn they don't offer BMW loaners. Plus they weren't any better then the other dealerships regarding service.
All of the Loaners I've received from BMW North Scottsdale have been BMWs (eg, 328i, 335i, X5), but I schedule in advance and request a BMW loaner through my SA
Can't comment on the service difference between Phoenix area dealerships as I've used both with no complaints.