Originally Posted by islandguy19
ridiculous...FIGHT IT! My rear view mirror is all scratched up and BMW won't do anything.
Yay for people reviving 5 month old threads...
If you explain your situation logically and approach them with a respectful attitude you may be suprised at how well the situation can work out.
Although that is not always the case, try not to make a big scene out of it and talk to someone higher up
And btw you should get some kind of form asking you to rate your dealer on service and a bunch of other stuff from BMWNA, give them bad rating and you should get a phone call from BMWNA and your dealer in a couple days