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      10-19-2008, 09:33 PM   #18
M2381
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Drives: E92 M3, GTI
Join Date: Feb 2008
Location: FL

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Quote:
Originally Posted by islandguy19 View Post
ridiculous...FIGHT IT! My rear view mirror is all scratched up and BMW won't do anything.
Yay for people reviving 5 month old threads...

If you explain your situation logically and approach them with a respectful attitude you may be suprised at how well the situation can work out.

Although that is not always the case, try not to make a big scene out of it and talk to someone higher up

And btw you should get some kind of form asking you to rate your dealer on service and a bunch of other stuff from BMWNA, give them bad rating and you should get a phone call from BMWNA and your dealer in a couple days
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