its pretty stupid for the dealership to not make it right. $220 isn't much in comparison to having a good reputation. One bad review leads to many bad reviews and many negative thoughts about one dealership. In my opinion, the dealership should have manned up, refunded OP's $220, and give him his mats and plus on top give him a discount on some accessory to make him feel better for all the trouble he's been through. Although, I wouldn't get all worked up about the situation but i would be very put off and refuse to send any business to that dealership. If I had $80k to spend, why spend it at a dealership that treats you poorly.
2015 M5 SB - EUROPROJEKTZ Director