Originally Posted by Maestro
Unless you can see all the car companies repair data and compare them all, using survey data is flawed.
If you really want to know how one company compares with another look at how much money they put into warranty reserves which they are required to report in their 10Ks the more money they put in the worse their products are.
Check this site out
that is a fantastic idea. thanks for sharing. i did a search based on your suggestion and i came up with a very interesting presentation from warranty week that plots warranty claims as a % of product revenue
bmw isn't in there unfortunately, but this demonstrates the validity of the approach you suggested.