Originally Posted by stooken
this is exactly why i NEVER used the ATM to make deposits after working at the bank for 3 years. make deposits the old fashioned way. get in line with the teller and get a deposit receipt.
the letter that you have to fax over is stupid i know, but it's to cover their asses in case they do decide to credit your account. everything they do needs to have a paper trail.
Don't work at a bank, but I'm still not personally secure with any of these new methods. I'm still old school with everything. I have no ATM card, no online banking, and still pay all my bills with a good old fashioned checks. I will remain old fashioned until I'm forced to go new school.
On a side note, I've been with B of A for well over a decade and love them. They have been unbelieveably helpful with my parents fraud/identity thefts.