I picked mine up yesterday 4/19. The guy that detailed my car at the dealer was totally into his job, in fact when I walked back to look at my car in the service area, I ended up talking to him for about 10 minutes regarding detailing, etc.
He did it all by hand and my car looked perfect, no swirls or marks of any type.
Some folks on here are a little more anal about this stuff then I, however I couldn't have done a better job on the detailing if I'd done it myself.
Get them to thrown in a quart of oil as well as a BMW oil bottle holder.
Get a professional motorsports full featured stopwatch app for your Blackberry here: http://appworld.blackberry.com/webstore/content/19464
Invest Wisely...The best mod for your money?? BMWCCA high performance driver's school. The mod that lasts a lifetime and improves the performance of any car you drive