The service I received was not bad at all with BMW of San Francisco. I was flying into SFO for a meeting and had to get a car. My SA at South Bay at the time was servicing my M and he actually called into BMW of San Francisco to see if they are willing to give me a loaner for the weekend. They were willing to get me a car even though I was not a a customer of theirs. Then again, that was almost 2 yrs ago and things might have changed.
E60 M5 Silverstone, Balloon White Gallardo Spider, Rosso Corsa F430, Audi CG Q7 Sportline, IS R8 before and DG R8 now, Basalt Black Carrera GT, SG M3 DCT, Orange GT3RS, IS CLK63 Black Series
On order: 2010 R8 V10