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      03-28-2008, 08:37 PM   #1986
RX7owner
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Drives: Buncha 3rd gen RX7's
Join Date: Mar 2008
Location: New England

Posts: 9
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Quote:
Originally Posted by BMW M5 Power View Post
I don't think these are threats. Just that if you pay for it, its still yours. I think it is ironic that everyone was telling Ken it was his car due to the Ebay auction rules and now, even after doubling the timeframe to make payment, the dealership is being vilified for wanting the same rules enforced. Live by the sword.

[snip]

Sorry if you misunderstood my post.
Jeff Gomon

Mr. Gomon,
I'm a 10+ year member of the BMW CCA (gotta remember the *******,
and while I've never owned a BMW (joined for the track events), I've been very
impressed with the friendliness and welcoming attitude of the members I've
met. I also read each issue of the Rondel, with particular attention to the
letters section, as well as Mike Miller's Tech column.

What surprises me is the loyalty shown by the members to a car manufacturer
that frequently seems to not care about what it's customers think, or stand
behind the cars it designs and builds. I think of the early E46 M3 engine
failures when using the SMG transmission, the worn Nikasil V8 and I6 engines,
failing plastic radiator and water pump parts, etc., and I wonder what the
firestorm of anger would be like if these were more "common" cars.

I also read the many letters about substandard dealership support and repairs,
and have noticed that there do seem to be more "Dear John" notes, where
people are talking about their new Audi's or Mercedes, etc. Perhaps there is
a limit to how much owners of expensive cars will take before walking away.

So here we have (what seems to be) a sincere effort by a customer to buy
a new M3, and a dealership that has stooped to record lows in trying to
thwart a sale that's not at the price-premium they hoped for. I think the
early comments from Ken and Fil/Husker's reps are the most credible (before
all the real anger), and they make clear that Husker DID NOT WANT TO
SELL!

Now after the firestorm, they're sending multiple lawyers after Ken, and seem
to be looking for credible supporters. That's where I find your posts to be
difficult to accept.

You clearly want to maintain good relations with Husker, seemingly at the
expense of disgruntled owners. There've been plenty of other posters who've
made clear their own difficult/disappointing experiences with BMW dealers,
Husker or others, and yet you're telling us that the two local dealers are all
[paraphrased] "fine, upstanding citizens".

No, I don't think so. I think you're more interested in maintaining the "perks"
you might get from your position as a Chapter President, and don't like seeing
the boat being rocked so violently. If I were a local Chapter member, I would
be paying attention to your position, and looking around for another member
to support in the next election.

Perhaps that's wishful thinking, but hey, if more Chapter heads were willing
to fight for their members, maybe enough little pushes would finally be able
to steer the big BMW boat in a better direction, one where customer
appreciation really meant something.
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