|
I am a new member here; specifically to support this thread and make a comment. I have to say that the dealership must be collective _MASTERS_ at screwing up a free lunch. What a missed opportunity to turn this into positive press.
What if it had gone like this for the guy who won the auction - “Yeah, this is the BMW dealership, we messed up on the price we set, but you won the deal, fair and square. Man, the boss is really going to be steamed at me… Say, how about doing me a favor and telling your buddies and my boss how well you were treated by me (sales guy) and how we (the dealership) did the right thing even though that did not turn out like we planned?”
Simply doing that would have turned this fiasco into a completely different deal. Clearly that is not what happened and the mindset at that dealership is evidently not supportive of this sort of thinking.
Would something like the response I posed above be unreasonable to ask of a car dealership selling high end cars? Well, I own a small company that makes automation equipment, mainly for the speaker manufacturing business. I have personally made bone-head screw ups on quotes to my customers- typically big companies to mega corporations – and we still stand by them no matter what. Everybody makes mistakes and fixing them like a good sport and honoring your word as an individual and a business seems to work pretty well. Clearly we all operate on different wavelengths and unfortunately Dooma350 has met some folks who just are not well endowed with ethics in their business practices. The way that this has been handled certainly leads me and evidently the majority of the viewers of this an other forums to believe that the BMW dealer did not make a simple mistake. It looks an smells like deceptive business practices to me.
I notice that some folks are supporting the dealer and saying that Dooma is not being reasonable. News flash- this was a BMW dealership selling a high end vehicle. Presumably the dealership is run by well or at least partially educated people and they clearly know how to advertise / sell on eBay with well constructed pages etc… The whole mistake thing just does not hold water in my book and if it _were_ a mistake, respectable business people who have their heart and head in the right place would honor the deal and chalk it up to experience.
The other thing- We are talking about maybe $5K on a $60K vehicle. They should be able to absorb that loss – if it is even a loss – no problem. I do not know the car business, but I would be willing to bet that they can still make money in the long run on the car even at the $60K price.
Dooma- More power to you and I sure hope that this works out in your favor.
|