Unfortunately, the sales people at dealerships come and go often. I doubt that he was even aware of the problem until you pointed it out and then didn't know what to do make a fix. He certainly didn't understand the lease terminology. I am fortunate to have the same salesperosn helping me since my first purchase with BMW.
2011 E92 M3 - Space Gray, ZCP, Akra Evo System, aFe filter, PC Stage II Tune & more!!!!