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      07-03-2013, 08:56 AM   #8
Major General
pseto's Avatar

Drives: M3 E92 ZCP, M Roadster, X5 4.4
Join Date: Jun 2006
Location: Columbia, MD

iTrader: (4)

My suggestion is to start with the one closest to where you live/work (or most convenient) and make friends with your SA/tech. If they don't treat you well, then move on to the next one.

Everyone will have both good/bad things to say about any particular dealer and there is no dealer in this area that truly walks on water. It's all about the relationship with your SA/tech; you kiss their ass, and they will do the same. If there ever comes a time when you need them to stand up for you against BMWNA, the first thing the GM or Service Manager will do is ask for SA input and history.
Paul Seto - BMW Car Club of America
National Capital Chapter (MD/DC/NoVA), President

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