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      06-04-2013, 11:45 PM   #117
SteveWatson13
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Drives: 2013 M3 Coupe 6MT SS/Black
Join Date: Feb 2013
Location: Atlanta

Posts: 19
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2013 BMW M3  [0.00]
1200 mile service

So I went in for my 1200 mile service on Monday. When I talked to my SA about what would be done, he confidently replied " Engine oil and rear differential fluid". I then reminded him that I had a 6MT and that the service manual states specifically that the transmission fluid needs to be changed. He then responded by saying "Hmmmmm, I'm not sure about that, transmission fluids are generally lifetime fill, but I'll have the technician look it up. They know what to do". 2 hours later, he calls me to say that everything was done and that the car was ready to be picked up. When I asked if the transmission fluid was changed, he replied " Yeah the technician replaced it when I told him that you had asked".
When I picked up the car, the receipt didnt make any mention of manual transmission oil in the receipt.... WTF?? So I walk over and question my SA about why I do not see the manual transmission fluid part number listed and his response was "oh they just get it off a line, but I can assure you that the service was completed. They do it for insurance purposes".

Now I have no idea if they actually did it and no proof that it actually happened either. Any thoughts on what my options are now?

Frustrated....... After me specifically asking for it to be done, this is what i get... F**king dealerships..... Why cant BMWNA allow independents to perform warranty service, or at least hold dealer accountable....
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