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      04-24-2013, 07:22 PM   #29
slicer
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Drives: '13 E92 M3
Join Date: Jan 2009
Location: San Diego, CA

iTrader: (25)

I have also had great experiences with Malek. He has done fantastic work on my car and has a very high attention to detail.

I have found Malek to be very friendly but not in a salesman sort of way. He is not a salesman, he is a no-nonsense, focused sort of guy (and I mean that as a compliment). I never saw that as rude. If I were in his position (small shop without a staff person to answer calls and handle scheduling) I would find it annoying that someone would call expecting immediate service. That's not realistic and I just wouldn't expect any shop to fit me in their schedule immediately. And what's the big rush anyway??
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'13 E92 M3 - Alpine White - 1 Option (DCT), Ohlins TTX, AP Racing, Cobra Seats, Akrapovic GT4, BBS E88 and RI-A, M3 GTS - Steering Wheel, Aero, 1/2 Cage, Seat Delete