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      02-13-2013, 03:06 PM   #9
oldmarco
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Drives: E90 M3
Join Date: Aug 2012
Location: Norwalk, CA

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Quote:
Originally Posted by icantdrive View Post
Thanks.

They should just let me know they are backed up and not give me some BS reason.
+1 sir!

It's always essential to be upfront and honest with the customer. Sometimes, our service center gets crazy busy. But we just tell the client that we won't be able to get to their vehicle for a few days.