Originally Posted by icantdrive
Sorry to bump this, but I didn't want to make a new thread about this. Is it reasonable for this dealership to take 2 days to diagnosis a car? Both days they said it's taking longer than expected or the diagnosis machine is acting up. They let me know that I have a 75% percent of having them completing the diagnosis by tomorrow.
The diagnosis itself takes no where near two days. The actual scan may take a few hours; a full reprogramming takes no more than a day.
Their service department may be backed up and aren't able to begin working on your vehicle, but the actual process should only take a few hours.