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      01-30-2013, 03:02 AM   #27
First Lieutenant
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Drives: '16 M3, Lotus Exige S260
Join Date: Oct 2006
Location: Phoenix, AZ

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Personally, I'd be tempted to talk to the manager and find out what went wrong - and base my decision on that. I used to work at a body shop (many years ago now) - and we always had more than one painter on staff. There was always one guy who was better than the others. It sounds like you didn't get that guy. If you talk to the manager and they have a reasonable story, are willing to sand down the paint properly so you don't have too much buildup and will stand behind the work I'd give them another chance.

After all - painting and color matching is still done by a person - and we all make mistakes sometimes.


PS - One caveat, check the BBB record for the shop first. If there are lots of unresolved issues or tons of complaints then run. In that case, I wouldn't trust them with anything - find a new shop to do the work.