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      01-16-2013, 12:00 PM   #16
Jbook
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Drives: '11 ESS E90 M3
Join Date: Sep 2010
Location: South Bay Area

Posts: 1,251
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2011 BMW E90 M3  [4.72]
Quote:
Originally Posted by Brandon@pyspeed.com View Post
Yes you are correct i am located in Socal, but I believe a important factor in customer service is communication and that is what the previous PYSpeed associate lacked. Transferring information quick and getting the problem resolved, and not waiting a day to relay a message. And about my username not being under sponsor, the mods have not updated my name yet this usually takes a couple days since i made this account yesterday.
Thanks for clarifying, hopefully you can turn their reputation around.
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