Originally Posted by fuddman
I had a buyback, too. No lawyer was involved. Just me, the service manager and a rep from BMWNA. The BMWNA rep told me my situation fit the California lemon law criteria and, as far as they were concerned, the solution was straight forward - they would buy the car back. I got money-in minus mileage depreciation.
I wouldn't say it was a fun time going through the experience but I thought the whole thing was professionally handled by all the BMW people involved. So, I just turned around and bought another one of their cars.
The thing that bothered me the most is my local shop & BMWNA rep would not admit they had a problem blamed it on the design of convertible, that is why I got the lawyer involved.