Originally Posted by ///M Ryder
So my question is......did the Service Manager or SA apologize and did you speak with the GM of the dealership about all the bad ass information the service department gave you?..................Phil
It was another dealership who fixed it. I sent an e-mail to the SA of the dealer who misdiagnosed it and cc'd the service manager and the general manager. Pending a response. My guess is they will do nothing for me. But if and when I get the dealer survey from BMW NA..they will get my ratings..zeros across the board.