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      12-27-2012, 11:49 AM   #1
Professional Car Shopper
FrankThomas's Avatar

Drives: 17 GT350
Join Date: Dec 2007
Location: New York

iTrader: (15)

McKenna - Great Vendor

Just wanted to give a thumbs up to the boys at McKenna Performance. My first two purchases were through Marco for BMW Performance carbon fiber interior trim and a Dinan CF intake. The purchase was painless and the parts were shipped immediately. They were probably the fastest west to east coast transactions I've had in a while.

The most recent order was through Gilbert for a set of Vorsteiner interior floor mats. While it's easy to give positive feedback for smooth transactions, it's transactions that have a hiccup that separate good vendors from bad. When the first set of mats arrived I was disappointed with the variation of color from the pictures on Vorsteiner's website (they looked much much darker). Gilbert quickly arranged for an exchange of color with expedited shipping and a prepaid return label so I could change from blue to white. He followed up with live photo's of the replacement mats to make sure I liked the white as well. All in all this was a lot of effort for an item with a small profit margin. It's obvious they jumped through hoops to give a repeat customer great customer service. I appreciate it very much and would definitely buy from McKenna again.

Interior is looking great!

Thanks - Frank
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Current: Shelby GT 350 & Wrangler Unlimited Sport, Incoming: ???, Sold: B8 RS5 DSG / F80 M3 - 6MT / 981 Cayman S - 6MT / Too Many E92 M3's