Originally Posted by brandobot
I was at a holiday event at BMW of San Francisco this past Thursday. At the event, cars were being valeted into parking spaces. I didn't notice any damages since it was 9pm at night and pitch dark. The next day I noticed a fairly noticeable scrape on my newly painted front bumper. It looked like someone took a nose dive off of a driveway.
My question is how likely is BMW going to own up to this damage since I didn't call it out on the spot? I called BMW of SF, asked for a manager but got their voicemail box and left them a voicemail. I'll call back tomorrow if I don't hear back from them today.
If its nearby, pop over and see if you can find any paint on the floor/kerb/ramp/etc (basically anything that could be the object it hit) where they were parking the cars. Take a few pics then go in to speak to the dealer principal.
If you don't manage to find anything I'm afraid your out of luck, unless you have a good relationship with them. You can understand from their perspective, anyone could make such claims. They'd really need to know your character well to take you at face value.