rant: pacific bmw
I had a blown front passenger tire a week ago. My car ended up going to pacific bmw in glendale after being towed. Unfortunately, it was a saturday night and service was close on a sunday. So i had no choice but to leave my car and wait till monday morning for the service crew to fix my tires. When i went to pick up my car, i found out from the service dept that there was a bumper damage, at first they were trying to blame me but when i showed them the pics of my car with no bumper damage, they retracted and agreed to pay for the repair. After this whole incident, i decided to go to another shop but according to the dealership, they don't allow it and that i need to go to the shop of their choice. I will be going there this week to deal with the service manager and need some input from you guys. Thanks!!