Originally Posted by UCBPhD
Do you have any idea what the monetary amount is such that, below which, the dealer has discretion?
It's my understanding that there are guidelines that dealerships are to follow for most things, and some that require additional approval for warranty coverage. BMWNA will not reimburse if these guidelines are not followed. However, the act of following guidelines incorporates judgement calls, which BMWNA hopes is consistent, but is not always from my personal experience.