Originally Posted by Xcelrrate
Especially being on the forums.. All we ever hear/ see about are the bad stuff..
Between (1) being busy and (2) having high expectations, people are often not going to respond when service is just "competent". It really has to be above and beyond (or, maybe, one's expectations have to be completely in the gutter) for one to post a positive experience . . .
Regardless, agreed, its good to hear that not all of them are bozos . . .