Originally Posted by cooler2442
I honestly think BMW Fanatic is being a bit unreasonable. What do you want them to do? Buy you an OEM hood and refund your money? Not going to happen. Yes the situation sucks but they are willing to pay for return shipping and to refund you. You can't really expect any more except maybe some type of gift card for your trouble.
You are correct, you cant expect more from a company that already offered a return label+full refund.. however they cant pay back the time he lost...
Some of these companies have no respect to their customers. Because of the fact that they are offering the lowest prices, they think they are making us a favor...