View Single Post
      11-16-2012, 01:16 PM   #1
dsm918
Captain
52

 
Drives: Planning 2016 F80 ED
Join Date: Jul 2009
Location: Philadelphia, PA


Posts: 917
iTrader: (1)

Thumbs down Another reason why I hate BMW Dealerships!

So I have a week left for my factory warranty to run out and I noticed the brakes make a mild squealing noise just before coming to a complete stop. It only happens right before the car stops. Not a big deal but it annoying nonetheless. So I took it to my local dealership and they changed the rear brake pads claiming the rear brake sensor was responsible for the squeal even though I told them it seemed to be coming from the front. I picked up the car yesterday and sure enough, the noise is still there

I called the SA today and this was her response:

We have already changed the rear brake pads and if you want to change the front ones, you will have to pay out of pocket because BMW will not cover it as the brake pads are still within specThat is by far the dumbest explanation I have received. So I asked her again what that had to do anything with the squeal and she said that's the best they could offer since the front pads are practically new.

Makes no frickin' sense