Originally Posted by dagolfpro
Sorry you had a bad experience there. I think it comes down to who your SA is. I've delt with others at PP and can see why people would avoid them. I've never had an issue with getting appointments. Only problem is that there are sometimes booked a few days out.
Not only that but on my 1200 mile service they shorted me half a quart of oil. I dont mind paying $16 for a quart but when my light comes on 100 miles away from a dealership on a saturday night and I'm forced to put in mobil1 and pay for another oil change I'm not too happy. I dont see how it hits low oil 800 miles after an oil change.
We've been customers of Peter Pan for 15years. This is the first time we purchased a bmw at a different dealership. The service manager Brock along with all the other bullshit from this dealership is unbelievable. I live 5 minutes away and will never go back.