View Single Post
      10-10-2012, 12:36 PM   #12
BruinE90
Private First Class
BruinE90's Avatar
Taiwan
1
Rep
152
Posts

 
Drives: 2009 E90 M3
Join Date: Apr 2010
Location: So Cal

iTrader: (1)

Thanks for the feedbacks.

I ordered through the autofinesse website directly 10+ days ago so am not sure who was really responsible at the time. I do know that DD is in charge of this transaction now. Spoke to Phil at DD through emails yesterday explaining the issue at hand. He explained that the delay was because "Martin had issues clearing customs and from there he released all the duties of AF USA to us (DD)". Phil even said he will ship out the kit I ordered for free.

Wow, I was surprised with the free offer. Just told him we can split the cost because I too ordered from DD before and never had problems and do plan to order more in the future.

Now I feel bad.