I had this issue and it is in the dealership for it now. They kept the car overnight, because the new TSB regarding it requires the car to be reflashed to latest firmware. So, I am very confused about firmware versus loose sockets on my '10 e92 M3.
Cannot wait to see the repair slip.
I wonder that since I complained that the voice command does not work at all, that that's really the reason for the reflashing... We shall see, and I'll post my results. Either way, I should be getting the latest and greatest firmware update.