Originally Posted by davramic
The customer rep has contacted me and advised that they are working to fix the trunk issue. He states:
"It looks like the trunk that was shipped to you was a B stock Amuse trunk that our supplier thought was a new one. I have been in contact with our supplier to have this handled immediately for you. From what I am hearing from multiple suppliers is that the Ericsson Amuse trunk is a made to order item that comes from Japan. There are no more in the US and one will have to be made for you. This process will take about 8-10 weeks if you would like the true Ericsson Amuse Trunk."
Amuse does not sell B-stocks. This is not to be confused by a damaged part.
Sorry, you do not have an authentic Amuse trunk pictured. Best of luck getting this situation rectified.