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      09-11-2012, 08:19 PM   #14
GIdriver
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Drives: 2014 E63 AMG-S
Join Date: Dec 2010
Location: Somewhere in Time

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Quote:
Originally Posted by BMRLVR View Post
I think this is the first issue that I have seen posted publicly about IND. I am sure that if you give them a reasonable amount of time that the issue will be rectified, either with another exhaust or a refund.

From my dealings with IND they have been more concerned with the satisfaction of the customer than profit. I know of a few cases where they have lost money to make a customer happy, knowing they would make that small loss back in the future due to a good reputation and from referrals.

Please give them a chance to make it right and I know they will.

By the way, this post is due to the fact that IND has made me a satisfied customer many times over and I never hesitate to buy from them or recommend them to friends.
+2.

I truly cannot recall a better company with better customer service in whatever business I have dealt with than IND.
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2014 E63 AMG-S
2012 C63 AMG (P31) - gone
2011 E90 M3 FBO - gone