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      09-06-2012, 08:43 PM   #53
You see, it's the principle of the whole thing...
BIGW0RM's Avatar

Drives: 2017 911 C2S
Join Date: Jul 2011
Location: ///OC

iTrader: (13)

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Update to Irvine. I went there today for an oil change. I had twenty bucks in my ashtray that I purposely put there for my SA. When I got my car back and my SA walked me to my car, I went to give him the 20 and it was gone! MF'er!

My SA immediately checked what porter pulled my car into the back (he was already gone for the day) then got the SA manager and the SA manager went somewhere and came back and handed me 50 bucks! He looked real embarrassed and was very apologetic to me. He said they would handle it and as unfortunate as it is, it meant a lot to me that they compensated me like that. I gave the 50 to my SA and told him to split it with the mechanic. = )

That kind of service goes a long way in my book. I just thought I would share that with you guys.

PS: my rep is Jose Fernandez. He's a good guy. You can trust him.
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